775-856-2345
Exquisite Home Cleaning

FAQs

Is White Lotus insured?

Yes, White Lotus is fully licensed and insured up to 1 million dollars.

Is White Lotus bonded?

Yes, White Lotus is fully licensed and bonded up to 100 thousand dollars.

Are your employees friendly and trustworthy?

All employees at White Lotus are thoroughly vetted and carefully evaluated before they are employed.  At White Lotus our employees are like family and many of our employees have been with us for decades.  We only employe the best and they stay with us because our employees are treated fairly, receive extensive benefits, work in a healthy environment with healthy products, and receive fair and livable wages.

Great employees, treated fairly, and that can’t wait to help you; something you won’t find at other cleaning services.

Do I have to be home for my home to be cleaned?

No, White Lotus determine the best ways for our employees to access your home based on your stipulations and needs.  Following every cleaning service our employees will secure your home when they leave.

Do you work around cats or dogs?

We love your friendly and well trained pets.  We know all of our customer’s pets and treat them as well as you do.  We can’t wait to meet you and your pets and provide an invigorating and healthy clean you will all enjoy!

Do you clean pet waste or pet stains?

Unfortunately White Lotus doesn’t clean pet waste or pet stains, but we will clean up pet hair, interior pet areas, and around your pets.  In addition, we can also provide an excellent recommendation for serious pet stains and regular pet waste removal.

Are your products safe for pets and young children?

White Lotus’s products are non-toxic and biodegradable.  Unlike most other cleaning products, White Lotus’s products use no harsh chemicals or carcinogens.  White Lotus exclusively uses Envirocare products produced by Liberty Enterprises.  Envirocare products are dedicated to environmentally friendly practices and production and have received the following certifications:

EcoLogo™ is one of the industry’s most respected certifications. It represents a holistic approach in regards to the impact the products have on the environment.

Green Seal®, the mark of environmental responsibility, says that the product has been tested according to science-based procedures, that it works as well or better than others in its class, and that it has been evaluated without bias or conflict of interest.

Do you have hypoallergenic and scent free products?

White Lotus’s products are non-toxic and biodegradable.  Unlike most other cleaning products, White Lotus’s products use no harsh chemicals or carcinogens.  We have a multitude of scent free options and we are willing to accommodate almost all of your known allergies with a wide variety of products and options.

Can you provide extra services?

White Lotus provides many extra services, to see just a few of your options check out our service page or contact us with for a free consultation and quote.

Can I receive a partial service, or just have part of my home cleaned?

White Lotus will work with you to come up with customized solutions based on your needs and budget, we conduct full and partial cleanings based on your requests and needs.

Can I get a price for a cleaning without a consultation?

Prices vary based on the services you select, the amount of mess and clean up required, and the size of the areas to be cleaned.  White Lotus provides many discounts and bundled packages to better suit your budget as well.  If you are simply in need of a one time service and you can approximate the time the service will take you can simply use our extremely competitive hourly rate of 90 dollars per hour as a guide to how much our services may cost.  For a more accurate quote and additional discounts please contact White Lotus today

Do you do dishes?

Unfortunately White Lotus does not do dishes, however, we have many other services that we provide.

Do you clean windows?

White Lotus can clean accessible interior windows for an extra charge but does not clean exterior windows.  However, we will provide an excellent recommendation for exterior windows.

Do you move furniture?

White Lotus does not move furniture for liability purposes but will accommodate you should you wish to move your own furniture.  White Lotus can also recommend excellent furniture movers to move furniture before any major cleaning service.

Do you complete repairs?

Unfortunately White Lotus does not complete repairs, however, we have many other services that we provide and we can also provide an excellent recommendation for major and minor repairs in your home.  Following any major renovation of repair, White Lotus will always provide excellent cleaning service.

Have any other questions or concerns?

Contact us today and we’ll help you with all of your environmentally safe and professional cleaning needs.

775-856-2345

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Shouldn't we be your choice?

At White Lotus, our goal is to provide excellent and environmentally friendly service that meets your needs, expectations, and budget. We speak English and Spanish, and our office is open Monday through Friday from 9 A.M. to 5 P.M.

Serving Reno and Sparks

White Lotus serves Reno, Sparks, and many outlying and rural areas of Northern Nevada. Contact us today to see how White Lotus can give you a cleaner, healthier, and happier home.

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